One of the common occurrences that mortgage originators run into is gathering all the necessary information from a potential borrower. This can range from basic contact and loan scenario information up to a full 1003.
What if I were to tell you there is an easier way?
Would it be worth exploring that option?
What if I were to also tell you it was something you were already paying for and part of your day to day system?
I understand the daily struggles and manual processes that operation and production managers want to eliminate. This is why we have developed the Consumer Connect feature within Marksman.
I have had too many conversations with originators that request borrowers to:
1. Print off a PDF from their website and return to them via email or worse yet, send them a hard copy through snail mail.
2. Visit their website to submit an application that generates a duplicate file in their Lead Management System, Loan Origination System or Point of Sale System. (you have already spoken to them and should have this file started)
3. Communicate information over the phone from the borrower on a notepad, bar napkin, or some other method that is not electronic and will need to be reentered into your tracking system manually.
Next time you engage with a borrower and need more information, try sending them the Consumer Connect invite out of Marksman. After verifying their identity with a couple security questions, you and the borrower can work on the 1003 together. If the borrower can’t do it on the spot, they can login at any time and add to their information and it will notify you in Marksman when they do.
We have already given you one more tool to close more loans efficiently, you might as well use it…it is paid for!
If you want to learn more or have any questions regarding Consumer Connect, drop me a line.